Case Studies

New hire

Problem statement

When a new hire occures in your organization, how often are they not equipped to start the first day? They may not have a desk, they may not have a piece of equipment, they may not even be known to security and not allowed to enter your facility.

Solution

With a new hire there are many manual as well as automated steps across potentially multiple department. Once HR confirms the hire, orders can be placed for equipment and facilities updated to get a work station, security updated of new resource badge requirements. Sysops/security can be updated based on the hire's role and appropriate platform accesses granted. All these steps may then trigger manual work items that must be confirmed in a timely manner. They can otherwise be escalated to resolution.

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